Shipping & Returns

We offer shipping via UPS or USPS.

Shipping costs will be quoted during checkout, and you will be able to select the method you prefer based on time and cost.

If a radio needs reprogramming due to inaccurate/incomplete information customer is responsible for return shipping charges.

BUSINESS2WAY.COM SALES AND USE TAX POLICY STATEMENT BUSINESS2WAY.COM RECOGNIZES that sales tax is a very important source of funding for most state and local governments. We have prepared this Sales Tax Policy to explain to you when and why we collect sales tax on your purchases. IMPORTANT NOTICE: Your purchase is NOT exempt from tax merely because Business2Way.com has elected not to collect the tax from you at the time of your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire. or Oregon, your state most likely requires purchasers to report all purchases that are not taxed and pay tax on those purchases. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state's department of revenue website. BUSINESS2WAY.COM COLLECTS SALES TAX in states where we have physical presence (or nexus), including Washington. BUSINESS2WAY.COM DOES NOT COLLECT SALES TAX in any states NOT listed above because Business2Way.com is not required to collect sales or use tax in these states. FOR OUR TAX EXEMPT CUSTOMERS: BUSINESS2WAY.COM DOES NOT COLLECT SALES TAX if we have your exemption certificate on file, or you are shipping your order to a state that does not collect state or local sales or use tax.

Returns will be subject to a 20% restocking fee, with the exception of returns due to defective merchandise or reprogramming. Any returns will be shipped at customers cost to Business2Way after contacting us for an RMA (return merchandise authorization) number.

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